The popular Web site turned “crap into treasure,” says one Web design expert. Will that last?

By David F. Carr

MySpace.com’s continued growth flies in the face of much of what Web experts have told us for years about how to succeed on the Internet. It’s buggy, often responding to basic user requests with the dreaded “Unexpected Error” screen, and stocked with thousands of pages that violate all sorts of conventional Web design standards with their wild colors and confusing background images. And yet, it succeeds anyway.

Why?

“The hurdle is a little bit lower for something like this specifically because it’s not a mission-critical site,” says Jakob Nielsen, the famed Web usability expert and principal of the Nielsen Norman Group, which has its headquarters in Fremont, Calif. “If someone were trying to launch an eBay competitor and it had problems like this, it would never get off the ground.” For that reason, he finds it difficult to judge MySpace by the same standards as more utilitarian Web sites, such as a shopping site where usability flaws might lead to abandoned shopping carts. Read more.

OSA Editorial Comments:

Great story and information, it’s time to say: “enough is enough” or scream out from the rooftops that We as an Internet family have to band together and force politicians, the Federal Government, and International leaders to make changes in how we treat Cyber Criminals.

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