Bank Systems and ATM Technology »

The ATM channel is a “very important access point to customers,” and increased functionality appears to be a major component, according to Alan Walsh, VP of Wincor Nixdorf’s (Paterborn, Germany) U.S. banking division. The average bank customer walks into a branch twice a year but uses an ATM 30 times during the same period, Walsh says, citing a survey conducted by the ATM manufacturer.

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