First and Formost you should know that this has been a labor of love over the past 2 years. Our visitor’s experience has and always been the most important part of what we do… it’s nice to know that you’re being appreciated and your work is being recognized for your time invested.

Twice in the last little while, OSA has been recognized for our efforts. Let me back up and say that we have been active members of the ContentDesk.com organization for the past 4 years and that every bit of the OSA groups success comes directly from working with Jack Humphrey and his team…

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Denial aside, most failures arise from poor management rather than bad technology. Here are five management tips to prevent IT failure.

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Adding to the problem, banks’ marketing departments will find it more difficult to advertise their messages to both prospective and existing clients due to some of the consumer privacy regulations enacted recently, claims Charles Nicholls, founder and CEO of SeeWhy (Windsor, U.K./San Francisco), a provider of real-time event intelligence. “The proportion of people banks can market to is shrinking with all the spam rules and opt-out programs,” he states. “You may have a million customers, but the addressable pool is only half that. So retention through superior service becomes more vital.”

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Your Apple iPhone could be infected with potentially malicious Trojan software because of a fake upgrade download, computer security officials…

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As antivirus researchers keep coming up with ways to block viruses and the like, the bad guys are getting more and more sophisticated.

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